118: The Dark Side of Artificial Harmony in the Workplace

In this episode, Andrea explores what he calls ‘artificial harmony’ and its impact on organisations. He discusses why fake harmony impacts a company and team negatively and talks about how to instead create an environment that thrives on constructive conflict.

KEY TAKEAWAYS

• Artificial harmony is convenient for senior staff and leaders, it creates the illusion that people are happy
• If there is only artificial harmony then it isn’t easy or comfortable to have honest conversations
• The best results happen when there is proactive and useful ‘conflict’ leading to discussions, ideas and solutions
• Many leaders may prefer artificial harmony because it makes their lives easier as well as preserves their authority
• Constructive conflict doesn’t create a negative environment
• Unaddressed conflict can lead to mistrust and decreased team performance

BEST MOMENTS

"Artificial harmony is convenient”

“Conflicts are avoided”

“Artificial harmony kills results”

“Great leaders really recognised the value of constructive conflict, they provoke it intentionally”

VALUABLE RESOURCES

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ABOUT THE HOST

My name is Andrea Petrone. I'm a Human Performance and Leadership Advisor, Executive Coach and International Speaker. I help leaders and their teams to change their mindsets and master their leadership capabilities so they can achieve extraordinary performance. I've been in the corporate world for more than 20 years working globally - in 6 countries and 3 continents - for medium-large companies.